Refund policy
We have a strict no-refund policy due to the fact that we operate a last minute ticketing service.
You can always contact us for any return question at info@cheekytix.com.
Cancelled or postponed Events
a. Cheekytix will endeavour to give the Buyer due notice if an Event is cancelled or postponed, and simultaneously provide the new date, time and location of the postponed Event to the extent those details are known. Cheekytix advises the Buyer and Visitors to check for themselves whether an Event has been cancelled or postponed and whether a new date has been set.
b. If new Tickets are issued for a postponed Event, no additional fees will be charged to the Buyer.
c. If Events are cancelled or postponed because of Force Majeure, the Buyer may terminate the Agreement and will be entitled to a refund of the purchase price they have paid including delivery costs. In that case, Cheekytix may propose the Buyer accepts a voucher or coupon of the same value instead of a refund of the purchase price (including delivery costs).